|
|
|
|
Customer Service - Related Programs Download
1)
Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
![SMSbox]()
2)
SMSbox 1.2.1
SMSbox is a fully featured SMS management solution. It has a simple and intuitive user
interface. Beside its simple and intuitive user interface, SMSbox has its outstanding performance.
![Boldchat Operator Client .NET]()
3)
Boldchat Operator Client .NET 2.31
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability.
![NovoCRM]()
4)
NovoCRM 2.1.0.0
Manage customers anytime, anywhere with NovoCRM. Make your customer raving fans with NovoCRM, the best CRM solution.
5)
Web Help Desk 8.4.6.10
Affordable and Intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting. Vendor Neutral service desk app: Windows, Mac OS X, Linux & Unix
6)
Web Help Desk - Mac OS X Server Install 8.4.6.10
Affordable and Intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting. Vendor Neutral service desk app: Mac OS X, Windows, Linux & Unix
7)
Easy-CSS 1.01
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
8)
LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
9)
Chat Interface for Operator 1.4
Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for increase sales and provide best customer service. Fully customizable visitor interface. Easy to use & implement service. Free trial.
10)
LIVECHAT ContactCenter 5.5
LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents
11)
LBE Web Helpdesk 4.0.129
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
12)
Email Responder 2.2
Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.
13)
Help Desk-99 4.0.165
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
14)
Customer Manager for Workgroup 1.4
Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network.
|
|
